Scarlett requires a special path be paved and she has had several, mostly satisfying, conversations with school principals who promise theatrical support.
But she recently experienced this special conversation while phoning Como Senior High School.
Matron: "Hello! I'm calling to see if there are any tours of the school planned."
Secretary (?): "We're not scheduling those until February."
Matron: "February! The forms are due in February! Other schools are already doing tours."
Secretary: "No, they're not."
Matron: "Yes, they are!"
Secretary (?): "We're not scheduling those until February."
Matron: "February! The forms are due in February! Other schools are already doing tours."
Secretary: "No, they're not."
Matron: "Yes, they are!"
Secretary: "No, other schools are not doing tours. We're not doing tours until February. No schools are doing tours, period."
Matron: "Yes, they are!"
Secretary: "Like which school?"
Matron: "Yes, they are!"
Secretary: "Like which school?"
Matron: "Ramsey Junior High school tours start on December 9 and run every Thursday through February."
Secretary: "No, they don't."
Secretary: "No, they don't."
Matron (!!): "Yes, they do! Call them and find out! Go to the web site. It's right on there!!"
Secretary: "They're a junior high. That's different."
Matron: "Great River Senior High school is currently also doing Thursday tours."
Secretary: "No, they're not."
Matron: "Yes, they are! Again, the web or phone will confirm."
Secretary: "They're a charter school. That's different. We're a district Senior High School and those aren't having tours or meetings until February."
Matron: "Great River Senior High school is currently also doing Thursday tours."
Secretary: "No, they're not."
Matron: "Yes, they are! Again, the web or phone will confirm."
Secretary: "They're a charter school. That's different. We're a district Senior High School and those aren't having tours or meetings until February."
Small beat while the Matron rips out all of her hair, throws the phone and screams while shaking the skin off Satan's Familiar.
Matron: "Actually, another regular District Senior High school that is an EXACT MATCH with your school, Central Senior High School, has an informational meeting for parents on Thursday November 19."
Secretary: "No, they don't."
Matron !!!: "Really, call them. It's true."
Secretary: "You're wrong. They don't have a meeting."
Matron (wondering why she herself was SO invested in this bloodletting): "YES THEY DO!!! I'M GOING TO THE MEETING THEY ARE ACTUALLY HAVING!!"
Secretary: "But they have an International Baccalaureate program so that makes them the only school doing tours."
Matron: "I just can't believe we can't visit Como High School until February. It seems strange."
Secretary: "Actually, we have a tour scheduled for prospective parents and students on Friday morning, November 20 at 9 in the morning."
Here, the Matron wonders what kind of orbit this woman lives in and if one is required to arm-wrestle for envelopes instead of simply asking.
Matron: "Thank you."
Universe to Matron: Do you want to deal with this woman or people who tolerate this behavior for the next four years? Guess who hadn't the stomach for the tour, if it truly existed.
Got a special customer service nightmare to share?